BPO is the abbreviation for business process outsourcing, which refers to when companies outsource business processes to a third-party (external) company. The primary goal is to cut costs, free up time, and focus on core aspects of the business. The two types of BPO are front office and back office. The Following are the Top 10 BPO Companies In India.
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Genpact India Pvt Ltd
In India, Genpact is a significant BPO firm. It places a premium on product quality and client pleasure. Genpact was founded in 1997 as a division of General Electric. Genpact became an independent corporation in January 2005. It is located in Gurugram, Haryana.
WNS Global Pvt Ltd
Located in Gurugram, WNS (Holdings) Limited (NYSE: WNS) is a worldwide leader in business process management. It is one of India’s leading BPO firms. By combining operational excellence with deep domain expertise in key industry verticals such as banking and healthcare, financial services, consulting, insurance, manufacturing, consumer packaged goods, media and entertainment, and professional services, retail and telecom, shipping and logistics, travel, leisure, and utilities, the company provides business value to more than 200 clients around the world.
Infosys BPM Limited
Infosys BPM, the company’s business process management arm, was founded in April 2002. Infosys BPM is a company that specialises in end-to-end outsourced solutions. Infosys BPM has offices in India, Poland, the Czech Republic, the Netherlands, and Ireland, among other places. Outsourcing and business transformation are services provided by the corporation.It is located in Bengaluru, India.
Accenture Solutions Pvt Ltd
Located in Noida, Accenture BPO’s industrialised delivery capabilities, which are underpinned by our unrivalled Global Delivery Network, which spans 50 countries, enable us to reliably deliver high levels of performance at the scale you want. Accenture is a steward of the BPO industry, making a significant difference in our clients’ operations throughout the world on a daily basis. Thousands of people are affected by our services.
Aegis Customer Support Services Ltd
Located in Mumbai, Maharashtra, It is one of India’s leading BPO firms. Aegis Ltd provides customer experience management services to clients all over the world. The company provides a service that assists organisations in creating client relationships and developing a strategy.
Firstsource Solutions Limited
Mumbai, India is home to the world’s largest BPO firm. It provides outsourcing services for corporate processes. The company is traded on the NSE and BSE. Customers in the banking and customer service, healthcare, financial services, telecom, and media sectors all benefit from Firstsource’s tailored business process management. Fortune 500 healthcare businesses, financial services companies, and telecommunications companies are among its clients.
EXL Service
Located in Noida, Business Process Solutions – Operations Management, Analytics, and Technology Platforms are among the services provided by the organisation. It provides services to a variety of businesses, including financial services, banking, insurance, travel, and transportation.
Wipro BPO
Wipro Ltd was formed in Mumbai, Maharashtra, in 1945. Bangalore, Karnataka, India is the company’s headquarters. It is a company that provides information technology services in India.
TCS BPO
Tata Consultancy Services Limited (TCS) is a global Indian information technology (IT) service and consulting firm based in Mumbai, Maharashtra. It’s a subsidiary of the Tata Group.
3i Infotech Ltd
3i Infotech Ltd was established in 1993. It’s an IT firm based in India. Banking, capital markets, wealth management, government mutual funds, insurance, asset management, manufacturing, and retail are among the areas for which the company delivers software solutions, IT services, and business process outsourcing.